We’ve listed some of the most common questions asked about our service and products
1. How can I buy your coffee?
That's simple. Just select your favorite coffee in our webshop and place the order. Choose one of our subscriptions and enjoy a 10% discount on your first order. Not sure? Know we're always here to help you. You can reach us on business days on +31 20 244 1988 or shoot an email to firstname.lastname@example.org.
2. Can I change or cancel my subscription?
Sure, you will be able to manage your subscription and change or cancel it any time in the account dashboard (that smiling fellow in the top-right corner).
3. When will my coffee be delivered?
If you order before noon we will dispatch your package the same business day. Located in the Netherlands? You should receive your order within 24-48 hours. Rural and international deliveries typically take a little longer and should be with you in 2-5 days.
Note: due to COVID-19 restrictions, delivery is expected to take between 1-2 days longer depending on your location.
December: As the holiday season approaches and we all begin to send treats to our loved ones, the couriers may get delays. To ensure your presents make it under the tree on time, we recommend ordering before Friday 20th December.
4. How much do I pay for shipping?
Shipping costs are calculated automatically at checkout. We offer complimentary shipping for orders above €20 within the Netherlands. We also offer free shipping for all subscriptions.
5. Can we please just talk?
Aight, let's talk! We can be reached at email@example.com or give us a ring on +31 20 244 1988.